The following privacy policy outlines the online procedures of the company in ensuring complete protection and security of our customers personal information.

CAUTION: Whilst Atrium LTD. sites are free from disruptive data and we seek to safeguard our customers from viruses, we cannot guarantee that electronic mail attachments do not contain viruses. Such malware may be beyond our knowledge and we are not liable for any technological corruptions.

Data Collection

We may ask for the subsequent personal information:

name
email address
telephone number
site address
other information applicable to customer sales and offers

The customer reserves the right to refuse input of personal information, however this may negatively impact your experience shopping with us.

Legal Obligations

We operate in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act (DPA) 2018. Below encompasses the expectations of our company’s data collection process under these statutes.

Data must be:

processed lawfully, fairly and in a transparent manner in relation to the data subject
collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes
relevant and limited to only what is necessary
accurate and updated frequently
archived only when personal data is used in the interest of the customer, if not, shorter periods are required for storing such data
protected from unlawful processing, thus making it secure

By complying with “data protection principles”, Atrium Cash & Carry can provide an exceptional online service to its customers.

How we use your data

Your personal information is essential for providing an overall better service and is strictly for the use of the aforementioned company “Atrium Cash & Carry”. We DO NOT DISCLOSE data to third parties unless requested by the customer.

Personal information is used for the following matters:

improving website content considering the interests of the customer
contacting the customer for marketing and sales queries
internal record keeping
to notify the customer of important changes to our website

Electronic Mail

Contacting the customer via email is a resource that benefits company operations. Any emails posing as the Atrium, not sent through our email address, should be treated as suspicious and ignored. Contacting us of such an occurrence may improve our service further.

We may contact you for the following reasons:

updates on orders
to notify you of changes to your order and/or the website that you have ordered from
confirmation emails
promotional emails containing special offers
surveys for the purpose of refining customer accounts and product trading

Customers have the option to opt-out of emails non-specific to their order, e.g promotional emails. Restricting these emails should not affect order activity.

Cookies

The company website manages cookies* that collect browsing information, with the intention to perform analytics and customise your experience. You will need to consent to cookies in order to use the website.

*Cookies - Small text file stored on the customer's computer. Cookies contain expiration dates in their code.